The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
WBAceramics will never sell your personal information or spam you with unsolicited emails.
The life of a ceramic piece depends on the care of the piece. If possible please handwash only.
Please contact me for wholesale inquires.
Most packages are shipped same day or the next day with he exception of orders placed on Saturday. Saturday orders must be placed before 11AM for same day shipping or it will go out with Monday packages.
If you receive a piece and it is damaged please email a photo within 48 hours of receiving the item and we can go from there.